Microsoft Lobbying Practices Accused Again

Once again, Microsoft has been accused over it’s UK government lobbying practices, according to an article in Computer Weekly yesterday.

In the article by Brian Glick, a former director of strategy to David Cameron while opposition leader and as prime minister, Steve Hilton has claimed that Microsoft threatened to shut down research facilities in Conservative constituencies over Tory plans for government IT reforms.

According to The Guardian, Hilton told an event in London to promote his new book that, “When we proposed this, Microsoft phoned Conservative MPs with Microsoft R&D facilities in their constituencies and said, ‘We will close them down in your constituency if this goes through’.”

It appears that Microsoft has lobbied for years to prevent the government pursuing its open standards policy, which arguably levels the playing field for other software vendors. After a somewhat controversial consultation process, the adoption of the open source Open Document Format (ODF) as the standard for document formats was confirmed by government in July last year.

The International Organisation for Standardisation (ISO) had previously approved the open source Open Document Format (ODF) as an international data format standard. The ODF Alliance, a cross-section of industry associations with more than 150 members worldwide, academic institutions and suppliers, had all been lobbying for the decision. The ODF Alliance was created to resolve the potential problem of proprietary software limiting the ability of governments to access, retrieve and use records and documents in the future.

While it is often good sport to knock Microsoft for being a giant of the industry, and stifling (or buying up) the competition, if these accusations are true then the criticism is justly deserved. Round the office, we suspect that the motivation may be less about open standards, and more about potential market share and loss of revenue. If government should enact the long threatened Open Source initiative, then the writing may be on the wall for the big ticket software packages, at least in public service.

Perhaps that would be a good thing for consumers in general, and tax payers in particular.

For more on the story of the open source Open Document Format see the following links:

New Windows XP Support Deal Vetoed by Whitehall Technology Chiefs

In an amazing new twist to the seemingly endless death throws of Windows XP, it seems that someone in the corridors of power has managed to negotiate a contract with Microsoft to further extend support, and so prolong use in government departments.

Sales of Windows XP licenses to original equipment manufacturers (OEMs) ceased on June 30, 2008, although they continued for netbooks until October 2010. Extended support for Windows XP ended on April 8, 2014, after which the operating system ceased receiving further support or security updates to most users.

When the previous XP support arrangement was signed last year, the intention was to give 12 months breathing space for government users to move off XP. However, in a move that seems to be right out of an episode of Yes Minister, the Crown Commercial Service (CCS) had negotiated a contract with Microsoft to replace the one-year deal with a contract to support XP and Windows Server 2003, which reaches its end of life on 14 July 2015.

However, according to Computer Weekly sources, the proposed deal was put together without involvement from the Technology Leaders Network, the forum for government CTOs that governs Whitehall technology policy. Fortunately the Whitehall technology chiefs have vetoed new Windows XP support deal.

It is difficult to describe the continuing use of this ancient and venerable Operating System (OS) in government circles, without making reference to zombies, or the walking dead. Whether the metaphor refers to the Windows XP operating system, or the civil servants haunting the corridors of power, we will leave it to your imagination.

For more information on Microsoft and the Extended Windows XP Support see:

UK government Confirms Open Document Format

In a move that goes against proposals by Microsoft, the UK government has confirmed Open Document Format (ODF) as the standard government document format. Cabinet Office minister Francis Maude has today announced that the ODF will be the standard for sharing or collaborating on government documents, with PDF or HTML also approved for viewing.

The decision follows a long and often controversial process that first started in 2011, and led to a consultation that concluded in February. The possible open standards were published on the Government Standards Hub website, with requests for ideas and comments. Microsoft had urged the government to include Open XML (OOXML) which is the standard used for its Word documents, however opponents say is not a truly open, vendor-independent format.

According to the article in Computer Weekly, the government said that the benefits of Open Document Format would include:

  • Citizens, businesses and voluntary organisations will no longer need specialist software to open or work with government documents.
  • People working in government will be able to share and work with documents in the same format, reducing problems when they move between formats.
  • Government organisations will be able to choose the most suitable and cost effective applications, knowing their documents will work for people inside and outside of government.

It would be interesting to know how much the delays and procrastination over open standards, has cost all the users, citizens, businesses and voluntary organisations who interface with government. Meanwhile revenue for Microsoft continues unabated. Go figure!

To find out more about Open Standards Principles visit Government IT Standards Hub

Government Signs Deal to Extend Microsoft Windows XP Support

In a move that sends shivers down the spines of security and IT professionals across the country, the government has signed a deal with Microsoft to provide Windows XP support and security updates across the whole UK public sector for 12 months after regular support for the operating system ends on 8 April. The agreement is worth £5.548m, and covers critical and important security updates for Windows XP, Office 2003 and Exchange 2003, all of which have reached end of life in Microsoft’s normal product cycles.

While it is difficult to get any accurate figures for the numbers of Windows XP desktops which are still in use in government circles, approximately 800,000 PCs in the NHS still ran XP as of September 2013, and 27% of all desktops worldwide still run XP (Netmarketshare.com).

Perhaps some bold MP would like to ask Parliament why government users are still using using this outdated operating system. You could buy an awful lot of Linux support for £5.548m.

For more information on the Extended Microsoft Windows XP Support see:

Another Probation IT Fiasco

Another Probation IT Fiasco has left the Probation Officers using paper, according to an article on the Times website.

In an article titled Probation IT fiasco leaves service using paper, The Times states that “Probation officers are writing court reports by hand after managers were forced to ration access to computers that are unable to cope.”

This refers to a comment by Harry Fletcher of NAPO, about the state of the Probation computers in London after a major upgrade. Just in case you think that this is the first time that Harry Fletcher has criticized the rollout of Probation IT systems, or that he is a lone voice, check back on some of our earlier postings on the subject of government IT projects!

In a state of Titanic Obliviousness, (see below for attribution and definition) the juggernaut of centralized probation information technology steams serenely and blindly towards the iceberg of destiny. The only other comment necessary on this episode is that memorable quote from Albert Einstein, who said “the definition of insanity is repeating the same actions over and over, and expecting a different outcome”.

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